RESIDENTIAL CARE & TREATMENT

Insurance that keeps residential care and treatment programs protected.

Insurance that keeps residential care and treatment programs protected.

Fast, expert coverage for adult group homes, residential treatment centers, substance use treatment, sober living, and IDD supported living — with abuse and professional liability addressed from the start.

Fast, expert coverage for adult group homes, residential treatment centers, substance use treatment, sober living, and IDD supported living — with abuse and professional liability addressed from the start.

Warm home-like living room with sofa and armchairs

01 / BUILT FOR THE REAL RISK

01 / BUILT FOR THE REAL RISK

Residential care is complex. Your broker should understand the duty of care.

Residential care is complex. Your broker should understand the duty of care.

Coverage shaped around your program

We build coverage around your client population, level of care, bed count, staffing, transportation, properties, and licensing and accreditation requirements — from supervised living to clinical treatment and detox.

Nuance prevents delays and gaps

Underwriting turns on client population, clinical vs. non-clinical services, restraint and seclusion policies, elopement controls, medication management, staff screening, and incident history. We address these early.

Built to protect the people in your care — and the people who provide it.

Built to protect the people in your care — and the people who provide it.

Comfortable residential living room

02 / INDUSTRY EXPERIENCE

Residential care accounts get complicated. We address the complications early.

Residential care accounts get complicated. We address the complications early.

Risk factors

Population served, detox or medical services, scattered-site homes vs. a single campus, staffing model, and location.

Abuse and molestation

Securing meaningful limits, reviewing sublimits and exclusions, and aligning with state and contract requirements.

Professional liability

Counseling, clinical, and medication services — including client harm during treatment, medication errors, and failure-to-supervise allegations.

Assault and battery

Coverage for client-on-client and client-on-staff incidents, structured so it isn’t excluded where you need it most.

Property

Owned or leased homes, safety modifications, and business interruption — including the cost of relocating residents.

Transportation and staff

Client transport, hired and non-owned auto for staff driving their own vehicles, background screening, and workers’ comp for injuries from client aggression and physical holds.

03 / COVERAGE THAT FITS

03 / COVERAGE THAT FITS

Carrier access, practical protection, and room to grow.

Carrier access, practical protection, and room to grow.

Carrier relationships

Access to coverage that fits how programs operate — from a single group home to a multi-state network.

Contract review

We review state agency, county, Medicaid, payer, and landlord insurance requirements, and align policies, endorsements, and certificates before they hold up a contract renewal or a new site opening.

General liability & professional liability · Abuse and molestation · Property · Workers’ compensation · Hired and non-owned auto · Umbrella / excess · Employment practices liability · Cyber

Licensing

Licensed nationwide

Under 48 hours

Typical quote turnaround when the submission is ready.

Under 48 hours

Typical quote turnaround when the submission is ready.

Under 24 hours

Customer response time for paperwork and contracts.

Under 24 hours

Customer response time for paperwork and contracts.

50+ programs

Residential care and treatment customers supported across varied program models.

50+ programs

Residential care and treatment customers supported across varied program models.

All 50 states

Nationwide licensing for local and multi-state growth.

All 50 states

Nationwide licensing for local and multi-state growth.

$5K to $100K+

Coverage context across residential care accounts we handle.

$5K to $100K+

Coverage context across residential care accounts we handle.

Ready to protect your residential care program?

Ready to protect your residential care program?

Deep residential care expertise. Fast, clear support.

© 2026 - Fernstone Insurance Services

© 2026 - Fernstone Insurance Services

© 2026 - Fernstone Insurance Services